Network Information

This software provides a one-stop solution to Telcos and ISPs for monitoring and managing their entire network and connected equipment.

In a networking environment, a company uses multiple software solutions to manage various components of their network. With LEAN Network Monitoring and Management Software, everything can be done from one solution only and no requirement of using multiple software’s.

The solution utilizes SNMP and ICMP protocols for connecting to all the equipment and give real-time status and reports.

Network Monitoring

This module focuses on monitoring of entire network in real-time

Registration of devices

Allocating devices to customers

Monitoring all the nodes of network

Monitoring network traffic

Bandwidth allocated to every device

Managing all devices at various layers in the network

Caters to all kinds of networks like Fiber, Wireless, Broadband, Cable etc.

Traffic control

This module focuses on monitoring of entire network in real-time

Traffic management on every device

Setting limit of data usage per node and once the data is consumed, appropriate action can be set

Customizable rules can be set on network devices for data usage and bandwidth allocation

Dropping of bandwidth after reaching data limit

Customer Portal

Module focusing specifically on services provided to customer base

Registration of customers

Allocation of devices to customers

Service package assignment to customers

Network bandwidth allocation and rules set for customers/ group of customers

Constant monitoring of services on devices

All devices information updated in real time in database

Billing

This module manages customers’ transactions using the flexible billing system to perfectly suit company’s needs

Billing information of every customer per device

Customized billing cycle settings

Automatic invoice generation on end of month

Calculation does based on package allocated to customer and date usage

Customer Support and Reporting

All customer support is handled by this module

Complaint associated with customer

Assigning of task to particular technician

Prioritizing the service requests

Customized action settings for customers upon nonpayment of invoice

Payment Gateway integration

Reduction of speed/ disconnection of services/ re-direction to website for unpaid customers

Automatic messaging